Delivery Policy

Membership Activation: Membership will be activated immediately upon successful payment and verification. You will receive a confirmation email with details about how to access your membership benefits.

Event Registration: Upon completing your registration and payment for any event, you will receive a confirmation email with details about the event, including dates, location, and any hotel instructions and/or information.

Refund and Cancellation Policy

Membership Refunds: We offer a satisfaction guarantee on our memberships. If for any reason you are not satisfied with your membership, you may request a full refund within 14 days of purchase. Once your membership is refunded, you will be unable to access your member dashboard and will need to purchase a new membership if you wish to access your member dashboard again. 

Event Registration Cancellation: Event registrations may be canceled before the event for a full refund. The cutoff date that you can ask for a refund is posted on the event page, in the event brochure, and in email. Cancellations made after this posted date may not be refunded. 

Process: To request a refund or cancellation, please contact our support team at info@flgastro.org. Provide your membership or registration details and the reason for the request. Our team will process your refund or cancellation and provide a confirmation.