In IBD, asking patients the right questions – and listening – matters

“I’m doing fine.” “I’m managing.” “I’m doing okay.”These are the words I kept hearing from one of my patients who has ulcerative colitis. Before the pandemic hit, every time she came into my office for an appointment, I’d ask: “How are you doing?” On her chart, I could see that her inflammatory markers were up, meaning her symptoms were likely significant. Yet she would tell me: “I’m doing fine.”So, I changed the question. “How are you getting to work?” I asked. “Oh, I actually don’t drive, I takeRead More

Share on facebook
Share on twitter
Share on linkedin